Privacy Policy

This privacy policy was last updated on 1 July 2020.

What data do we collect?

Puerto Rico Department of Health collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Protected Health Information.
  • Information on the use of our services.

How do we collect your data?

You directly provide PRDH with most of the data we collect. We collect and process data when you:

  • Register for an account.
  • Use any of our forms or services.
  • Use or view our website, via your browser's cookies.

PRDH may also receive your data from the following sources:

  • Forms, databases, systems and any other source available from the Puerto Rico Department of Health.

How will we use your data?

PRDH collects your data so that we can:

  • Offer services for sending and receiving information from the Puerto Rico Department of Health.
  • Offer services from Puerto Rico Department of Health.
  • Manage your account.
  • Offer specific services to our personnel.
  • Send notification emails when utilizing our services.
  • Send emails to our newsletter subscribers.

PRDH may share your data with:

  • Puerto Rico Department of Health.
  • Government of Puerto Rico.
  • Partners of the Puerto Rico Department of Health.

How do we store your data?

PRDH securely stores your data. Your data is protected through the use of encryption and following the standard protocols for the protection of electronic information and HIPAA.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

PRDH uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Understanding how you use our website.
  • Storing settings such as preferred language and theme color.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – PRDH uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
  • Analytics – PRDH uses these cookies to analyze how users are interacting with our services with the purpose of improving user experience.

Changes to our privacy policy

PRDH keeps its privacy policy under regular review and places any updates on this web page.

How to contact us

If you have any questions about PRDH privacy policy, the data we hold on you, please do not hesitate to contact us.

Email us at:bioportal@salud.pr.gov
Or call us:(787) 773-0600